CASE STUDY

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TECHNOLOGY

Customer-centric Solutions

USE CASE

Service Development

TAV OS

TAV Operation Services is a leading company in the Airport Non-Aeronautical Services sector now with a footprint in 30 countries and over 100 airports.

 

Wasistdas partnered with TAV in transforming its services into digital products and innovative loyalty services.

 

As such Wasistdas was with TAV all along the way in the creation of 4 digital TAV products: LoungeMe, TAV Passport, Prime Class, and tavport.com.

 

Wasistdas was also a solution partner in TAV OS’s global airport tender preparations. 

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Scope

  • International marketing project development

  • International expansion strategy

  • Global business development

  • New product and service generation

  • Tender preparation

Impact

  • 10 years of solution partnership

  • Successful expansion into 19 countries in non-aeronautical business models

  • Brands Created: Tavport.com, www.airporteasy.com, Primeclass, TAV Passport, LoungeMe mobile app

  • TAV is now a globally recognized brand throughout the world in the Airport hospitality sector

  • 9.5 million traveler experience designed for all TAV lounges globally

Use Cases

IGNITION ONE

New York, USA

IgnitionOne's leading Customer Intelligence Platform empowers marketers to find and engage their most valuable customers across channels using a data-driven approach.

OPET FUCHS

Istanbul, Turkey

Opet Fuchs offers sales and after-sales services in automotive & industrial lubricants, auto care products, in more than 45 countries worldwide.